Ridgecrest Auto Repair

I'm sorry for the lateness of this review - I should have written this up a couple of months ago. Marco and the A&L Service team truly helped me out in a time of need. My car broke down in the middle of Death Valley, probably one of the worst places in the country to have your alternator die... I was able to get my car towed to Ridgecrest, and after frantically calling every repair shop in town (on a Saturday evening no less), A&L was not only still open but gladly accepted my car into their shop. Marco went above and beyond by letting my girlfriend and I hang out well into the evening in the front office while I waited on a ride back to Los Angeles. He stayed with us after-hours to make sure that we were comfortable and safe. The service done to my car was impeccable and it has been running smoothly ever since. His prices are more than fair. It is nice to know that there are still repair shops that pride themselves on taking care of not just the vehicles, but the people as well. I wish I would give you 6 stars, but I'll have to settle for 5/5. Thank you all again and Marco - you're the man!

Marco and his crew were a fantastic help when we blew a tire and bent 2 wheels while heading to Death Valley after a rock slide. After a AAA tow (thanks Terry) we got to Ridgecrest with only 1 tire shop still open. Marco stayed open late and found us the two wheels from a friend of his and put on a new tire (1 survived) and got us going the same day! Thanks again Marco for the above and beyond service!

Really helpful, friendly people will definitely go back!!!

This place absolutley saved my day, and saved me money. An hour before they closed I blew a tire and Brian made it his priority to help me out. Everytime I've gone here I've had exceptional customer service, but they went above and beyond to not only make sure I got back on the road, but that I got the best deal they could offer. They're hours only kept them open until 5 PM, and we wrapped five minutes after that. At no point did they rush the transaction, and the entire shift seemed to pull together to help me out. I'm at home right now with four tires on my car, and more money in the bank. If I called anybody else I would probably have dealt with the expense of a tow truck, and then have to figure out how to get to a tire shop tomorrow. I personally thank you Brian, and I thank everybody on your crew this evening that helped make this happen.

It was great

Excellent service !!first time there, and Will go again👍 Each employee I met went out of there way to fix my car.Thank you Brian &All your Staff...you all made my heart smile 😊 today!!

I Was 250 Miles From Home, Had A Tire Issue. Had To Replace All 4, Got A Great Price And Service, Got Me Back On The Road Quickly. Friendly Staff 😀.